Last updated February 2013

At Glasshaus we value your privacy as much as we value our own. This statement details the steps we take to protect your personal information when you visit our website. In particular, it describes the personal information that we collect, the purposes for which we use such information, and the steps we take to protect it. By accessing our website, you are consenting to the information collection and use practices described in this privacy statement.

Collection of Information

Generally, you can visit and browse our website without entering any kind of personal information. Your personal data is collected directly from you when you join our CSW, opt-in to Email Newsletters or purchase items from our store. The personal information we include is reduced to the minimum information required for us to provide a service or carry out a transaction you have requested. The personal information we may collect includes:

  • Name
  • Age
  • Telephone
  • Email Address
  • Physical Address

In all cases, we gather automatically standard information about your visit to our web site, which does not identify you personally and is used in an aggregate way to analyze traffic and provide reports on our visitors. This information is basically sent by your browser to every website you visit, such us your IP address, browser type and capabilities, operating system and language, date and time you access the site and the website from which you linked to our site.  We do not link this information to your identity in any way.

Information Usage

We do not rent, sell or otherwise provide your personal information to any third party for any purpose. We only use your personal information to identify you, to correspond with you, to keep accounts current if you buy our products, and for statistical purposes. Your personal data entered in your user profile are not displayed anywhere on our website.

Disclosure of Information

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of an individual.

Use of Cookies

We do not make use of cookies to customize your experience on our website.


Glasshaus is committed to protecting the security of your personal information. Our web service providers have deployed the necessary security measures, in order to protect your personal information from unauthorized access, use or disclosure. You can find further information regarding their privacy and security policies here:

E-commerce Transactions

We do not collect credit card details for your payments. When you confirm your order in our shop, your transaction is processed through Stripe’s secure website where you can pay directly with your credit card, those details are collected by Stripe and not provided to us.

Links to Other Sites

Our website may contain links to other sites related or not to the contents of our site. While we try to link to sites that share our high standards and respect for privacy, we are not responsible for the contents, security, or privacy practices in use by other sites. We recommend that you review the privacy policy of each linked site before sharing personal information.

Enforcement of this Privacy Policy

If you have questions regarding this statement or our handling of your personal information, please contact us at We will promptly address your concern and strive to reach a satisfactory resolution.

Changes to this Privacy Policy

We may occasionally update our privacy policy. When we do, we will revise the “last update” date at the top and bottom of this privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.

Last updated February 2013